Alternative Athens | Cancellation Policy
Cancellations and Refunds
a. Alternative Athens allows for the eventuality that a Participant may need to change or cancel an agreed service.
b. Changing the date of a Program will incur no penalty, providing notification is received in written at least 5 days prior to the scheduled Program and providing other are dates available.
c. In any other case, the following cancellation policy applies: Cancellation at least 5 days prior to scheduled Program: 70% refund Cancellation 2-4 days prior to booking date: 50% refund Cancellation 48 hours prior to booking/no show: No refund
d. Alternative Athens reserves the right to make changes or substitutions in order to meet unexpected situations, or cancel the Program, if deemed necessary for reasons including insufficient program participation and circumstances beyond Alternative Athens’ control, such as strikes, lockouts, riots, wars, whether declared or undeclared, hostilities, civil disturbances, acts of God, acts of governments or other authorities, thefts, pilferage, epidemics, quarantines, custom regulations, delays, or cancellations of or changes in itinerary or schedules or from any causes beyond Alternative Athens’ control. In such event, Participants will either be re-booked at the earliest possible time at the Participants’ convenience (taking into account Program availability), or be issued with a refund voucher in the case of purchases bought through an agent, or be reimbursed the price paid for the ticket. The relevant party who has sold the ticket to the Participant will make all reimbursements. In any case, Alternative Athens shall not be held liable for any expenses, costs or fees, including but not limited to, airline ticket costs or other personal expenses incurred by customers.
e. Alternative Athens will not proceed to any refund except in accordance with these Terms or as agreed in writing by Alternative Athens.